Frequently Asked Questions

What Kind of Services do you offer?

As a traditional barbershop you an expect all of the usual suspects, each with a unique Grafton Barber twist. Our traditional Shampoo, Cut & Blow-Dry service comes with a complimentary head massage using our famous revitalising scalp tonic. Our Royal Open Razor Shaves incorporate the use of hot scented cotton towels and face massage creams & colognes. Aside from that we offer beard trims, head shaves & colouring services.

If you would like to enquire further about any of our services, please contact our live chat or info@graftonbarbers.com

Where can I find you on Social Media?

We’re on all major social media platforms, but to make it simple, click the following links to be taken straight to our profiles!

I have purchased a gift voucher and have yet to receive it?

In some cases  it may take a couple of minutes to arrive. In the unlikely event that you have not received after 5 minutes, the first place to check would be your junk/spam folders.

Once retrieved, your voucher will be available via a link in the email and can be downloaded, printed and presented to any store of your choosing.

You can contact us directly here and we can answer any further questions you may have!

I would like to Book an Appointment, how can I do that?

Great to hear! While our barbers will be more than happy to assist you, we would like to point out that appointments are not a requirement as all Grafton Barber stores operate on a walk-in basis and will be happy to see you at a day/time that suits. If you would like to enquire about appointment availability & policies, please contact your required store directly.

I Have a voucher Bought from Store A, Can i Use it in store B?

Absolutely! The Grafton Barber has been known to honour all vouchers. In recent years, a man came in to redeem a voucher purchased all the way back in 1996! Customer service is at the forefront of The Grafton Barber ethos, if you have a voucher for a service – you will receive that service!

Purchased a Voucher in One of Your Stores - How Long Do I Have To Redeem it?

As long as you want! The Grafton Barber has been known to honour all vouchers. In recent years, a man came in to redeem a voucher purchased all the way back in 1996! Customer service is at the forefront of The Grafton Barber ethos, if you have a voucher for a service – you will receive that service!

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